Overpriced, tired and horrible breakfast buffet. Bar staff had 6 hats on and were starting to show cracks around the edges. ~ The full-length shade in the room and no sheer curtains was not optimal. Since Westin accommodates dogs, I expected they would list some Dog Tasty Treats in their in-room service dining menu. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted. All rooms are deep cleaned, with an enhanced focus on high touch areas including all hard surfaces. All rights reserved. Restaurant staff were awful. All content should be genuine and unique to the guest. ~ I was always cold. Either everyone could see you (shade open) or you could see nothing (shade closed). Delivery to door only. carcinization etymology; abandoned places in dartmouth ma. Refreshing Bites + Cocktails At Westin Hotels & Resorts, everything we do is designed to inspire well-being and enhance productivity. Room service; Storage space; Internet Services. However, he couldn't make a bed but he tried lol. Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge. Vibrant colors and chic details are showcased in each guest room at The Westin Austin at The Domain. There are also yoga mats and medicine balls to help guests complete their workouts. Claim your listing for free to respond to reviews, update your profile and much more. Breakfast Hours of Service: 7 a.m. to 11 a.m. on the weekends. ? The hotel also has the Westin Eat Well Menu for Kids, and kids are welcome to use the hotel pool. My group will definitely use this facility for future meetings. They are both all-stars on our team! It is up to u to properly train your staff so you dont put your clients in a compromising position blocking over USD3000 access to funds and not caring at all. Explore events and adventures to make the most of your visit to our island home. We thank you for taking time to stay with us during your special event, and apologize we did not provide a memorable experience. You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didnt actually stay there. It is now part of the Marriott portfolio of hotels. The Westin Austin at the Domain - Austin, TX Key Facts Address 11301 Domain Drive Austin, TX 78758 Phone 1 512-832-4197 Fax 1 512-973-3703 Toll-Free 800-WESTIN-1 Web www.marriott.com/hotels/travel/ausdw-the-westin-austin-at-the-domain COVID-19 Policies: https://clean.marriott.com/ Email [email protected] Overview Description I am very picky with room cleaning, and it was perfect. I used one card to book the reservation but when I came, i asked if i cld use another credit card. Rooms are furnished with a flat-screen TV, mp3 docking station, and private safe. Enjoy a full wine list, diverse beer selection from local breweries and live music four nights a week. The rooms were clean and bedding was nice and comfortable. Have travelled world wide. Pool is open year-round from 6 a.m. to 11 p.m. urban, our North Austin restaurant, will have amended services for hotel guests. I said i have a concern because i want to make sure u use the right credit card. We also do participate in Marriott's "Make a Green Choice" program for those that prefer to opt in for points over housekeeping service. Copyright 2023 Marriott International , Inc. All Rights Reserved. Tripadvisor performs checks on reviews. They are friendly and super helpful. A well-equipped fitness center and a business center with computers and printing services are accessible on site at Austin Westin at The Domain. 11301 Domain Drive, Austin, TX 78758, United States of America, The Westin Austin at The Domain has been welcoming Booking.com guests since Jan 3, 2013, Traditional King Room, Guest room, 1 King, Traditional Queen Queen, Guest room, 2 Queen, Executive Suite, 1 Bedroom Executive Suite, 1 King, Hospitality Suite, Presidential Suite, 1 King, Traditional Queen Room with Two Queen Beds - Hearing Accessible, Complimentary self parking in our parking lot. It was obvious that housekeeping had not touch that bed. This property is part of the Travel Sustainable program, which means its taken significant steps to make your stay more sustainable. BURGER | 10Angus Beef Patty, Lettuce, Tomato, Brioche Bun, CHICKEN TENDERS | 8Fried to Perfection Tenders, French Fries, Ketchup, Choice of Honey Mustard or BBQ Sauce, TUNA SALAD SANDWICH | 8Albacore Tuna, Whole Wheat Bread, Low-Fat Mayo, Celery, Lettuce, Tomato, EAT WELL CHOCOLATE PUDDING | 7Dark Chocolate, Honey, Plain Greek Yogurt, Banana, Strawberry Garnish, EAT WELL BERRY PARFAIT | 6Steel Cut Oats, Greek Yogurt, Mixed Berries, Pistachio, LimeICE CREAM SANDWICH | 8Chocolate Chip Cookie, Vanilla Ice CreamICE CREAM | 41 Scoop, Chefs Seasonal Selection, The Westin Savannah Harbor Golf Resort & Spa1 Resort Drive, Savannah, GA 31421 (912) 201 - 2000 | westinsavannah.com. In-Room Dining Menu 3 Breakfast 4 Westin Weekend Breakfast Menu 5 Eat Well Menu for Kids 6 All-Day Dining 9 Late-Night Dining 11 Sleep Well Menu 12 Alcoholic Beverages 14 Hotel Venues. Custom made, leather chairs line the Brazilian hardwood table, while images of sea life adorn the walls. We have shared your feedback with our F&B leadership team to review with all associates to help us improve moving forward. This service may contain translations powered by Google. The location is a short walk to the shops and restaurants and self-parking is free, so those are plusses. Cultivating the Maltese love of good food, The Westin Dragonara Resort brings casual dining and eat well, healthy menus to an island where eating al fresco is second nature. Hours and availability are subject to change. The hotel has a small but well equipped gym, with the cardio section somewhat more extensive than the strength building area). Sophisticated Drinks in a Lively Atmosphere Brunch is available on Sundays at the Urban Louge. Promotional content will be removed and issues concerning Booking.coms services should be routed to our Customer Service or Accommodation Service teams. Located next to our main pool and just steps from the sand, Splash offers a relaxing place to enjoy casual dining and refreshing drinks. Kids had better breakfasts off main menu. The hotels fitness studio houses cardio machines as well as free weights. Pets receive a complimentary bed, bowl and a mat. In-Room Dining Menu Menus are subject to change without notice HOURS Daily, Available 24 hours a day CONTACT Phone: (808) 880-1111 Click to view in fullscreen Print All Pages Print Current Page Print Range Print touch The reservations assistant said no problem. To me for as much money as those rooms cost my sheets should have been clean. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. , With a variety of spaces, the hotel can accommodate parties of up to 800 guests. Balanced meals, delicious snacks and nourishing smoothies energize attendees and help them power through their day. Lock in the lowest price from these sites. Would kill them to smile or chat. When i went back the girl called someone else, Karen Guildon, to explain to me what she did. Two wedding parties and a company retreat had all rooms booked so the prices were through the roof. We look forward to serving you again in the future. Our signature wellness programs awaken their senses and help them rise to the occasion. Because when you Eat Well, Move Well and maintain balance, you empower your team to be their best selves. Want a great night's sleep? Rooms not cleaned properly. We hope to see you and your furry friends again! When i saw it, the wrong card was on it. Contact us for reservations or stop by anytime. We are fully committed to providing each guest with the highest level of service and have fallen short during your stay. Tripadvisor performs checks on reviews. 2 Poached Eggs, Smoked Salmon, English Muffin, Hollandaise with your choice of Breakfast Potatoes or Grits CINNAMON FRENCH TOAST | 12 Fresh Berries with Whipped Cream CLASSIC EGG SANDWICH | 14 Scrambled Eggs, Smoked Bacon, Cheddar Cheese on Sourdough Bread FRUIT CUP | 6 Watermelon, Cantaloupe, Honey Dew, Pineapple, Berries BERRY PARFAIT | 8 In our reservation we stated that it was our honeymoon and for $350 a night you would think there would be a note, flowers or something congratulating us but there was nothing. It list Granola, told no granola yet a jar full sitting behind one of the Chefs! However, we wont display any reviews that include or refer to (among other things): To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. Individually-wrapped food options are available through room service; Property is officially certified . This time I cant even get more coffee for the room. Hi there. Came intown for a wedding and the hotel was completely booked. Unlock your stay with the Marriott Bonvoy App. Menus are subject to change without notice. We assure you our staffing challenges are not a cost saving measure, but instead due to a workforce shortage that the entire service industry is facing as a result of COVID. Excellent location show map, Excellent location rated 9.4/10! In-Room Dining Menu 5 Breakfast 6 Westin Weekend Breakfast Menu 7 Eat Well Menu for Kids 8 All-Day Dining 9 Late-Night Dining 10 Sleep Well Menu 11 Alcoholic Beverages . THE WESTIN AUSTIN AT THE DOMAIN - 183 Photos & 240 Reviews - 11301 Domain Dr, Austin, TX - Yelp Restaurants Auto Services The Westin Austin at The Domain 240 reviews Claimed $$$ Hotels, Venues & Event Spaces Edit Open Open 24 hours See 184 photos Write a review Add photo Services Offered Verified by Business Location & Hours Get directions Bathroom lighting was good. 1 Im Marriott customer for years and never had this experience before. I told her i am going to write about my horrible experience on trip advisor but she said theres nothing she can do and a manager will call me. We apologize that we did not exceed your expectations during your recent stay. . This contemporary Austin hotel is in the fine dining and luxury shopping district The Domain. Only person I met that was nice. I went to ask her which card was charged. The Westin Austin at the Domain offers shoes and other athletic wear for a $5 rental fee. Soak in the panoramic resort and beach views while enjoying signature cocktails, small plates, sandwiches, seafood, and more. I had to leave early the next morning around 6:45am. If you stayed at this property through Booking.com, you can write a review. Sink into your room's Westin Heavenly Bed with pure white layers of crisp sheets and plush pillows, Book a WestinWORKOUT room in Austin and stay energized with a treadmill, workout DVDs and dumbbells. 11301 Domain Drive, Austin, TX 78758, United States of America At least the hustle and bustle of the first floor did not make the hotel seem so bad. Order Takeout. Westin Fresh by the Juicery offers a menu of nourishing, revitalizing juices and smoothies, curated by the experts at The Juicery. You can sort and/or filter them by time of year, review score, and more. See more questions & answers about this hotel from the Tripadvisor community. We apologize that we did not meet your expectations during your recent travels to our hotel. I am sorry to hear that your stay fell short of your expectations and our standards. What is yalls incidental fee per night or stay? Your contribution should be yours. We look forward to returning our guest experience to Pre-Covid standards as quickly as we are able to safely do so. All non-essential paper goods have been removed to avoid cross contact, available upon request. Only to get a notice from my bank that they again authorized the second card for the amount for the stay. Minor points: ~ Would have been nice to be able to check out via text or TV. One dog up to 40 lbs is welcome for no additional fee. Restaurant is closed from Tue, Mar 17, 2020 until Fri, May 01, 2020, Restaurant is closed from Tue, Jun 16, 2020 until Mon, Aug 31, 2020, Bar is closed from Tue, Jun 16, 2020 until Mon, Aug 31, 2020, Fitness center is closed from Tue, Mar 17, 2020 until Fri, May 01, 2020. Last time I was able to get my roomed cleaned mid stay. westin cozumel room service menu westin cozumel room service menu (No Ratings Yet) . Desk staff also stretched thin, "free upgrade coupon, ha ha don't be silly" There are other hotel choices in the Domain but I don't know if the staffing issue was just the westin or all of them. Contributions should be appropriate for a global audience. The Westin Austin at The Domain takes special requests add in the next step! NONE. It includes a kale Caesar, wedge, spicy chicken sandwich, burger, curry, steak and a couple of other items. One Asian lady in restaurant was lovely and friendly. View Menu. Experience our culinary offerings from the comfort of your guestroom. The lobby was so unusual as well as inviting! Own or manage this property? This lets us know our reviews come from real guests like you. Other than that it was clean as usual and everyone was so kind and helpful., The lobby was so unusual as well as inviting! plus 20.25% gratuity and sales tax, will be added. *Consuming raw or undercooked meat, seafood, and eggs may increase your risk of food-borne illness. Guests submit their subscores and their overall scores independently theres no direct link between them. I most likely will not return to this hotel. we loved the cocktail bar and gathering seatings that engaged our attention immediately inviting us to sit and visit and enjoy other guests in the, THE STAFF was EXCEPTIONAL IN THEIR ATTENTION. I am sitting in the room grossed out. Our team is always looking for ways to "wow" our guests, and we missed an opportunity to create special memories for you during your stay. Business travelers have access to 17,000 square feet of meeting space across 17 meeting rooms. Children. He has been a significant part of our hotel team for 7 years and he always goes out of his way to take care of our guests! All-in-all, @Marriott should seriously consider re-branding this property to a Courtyard to manage their guests' expectations and truthfully project. Leave it all behind, experience the iconic Mauna Kea Beach Hotel and enjoy a complimentary night on us. THE STAFF was EXCEPTIONAL IN THEIR ATTENTION. Room was extremely clean. Claim your listing for free to respond to reviews, update your profile and much more. The Westin Austin at the Domain is located in one of the most vibrant, busy neighborhoods in the entire state. The Westin Austin at the Domain offers a number of options, both indoor and outdoor, for couples planning their weddings. This AAA 4-Diamond hotel offers rooms and suites that feature 37-inch flat-screen TVs, signature Westin Heavenly Beds, Heavenly Bath amenities, and in-room internet and WiFi. Paid Wi-Fi 24-hour reception Outdoor swimming pool Fitness centre Open for This stay includes Wi-Fi and Parking for free. Guests raved about the cuisine and comfortable rooms. Hotels near The Westin Austin at The Domain, Hotels near Somersault Innovative Cocktails, Killeen-Fort Hood Regional Airport Hotels, Hotels near University of Phoenix - Austin Campus, Hotels near Paul Mitchell The School Austin, Hotels near Austin Graduate School of Theology, Hotels near Austin Presbyterian Theological Seminary, Hotels near Austin Community College District. Please call ahead to get the most up-to-date information regarding services and availability Everyday 6:30 AM-10:00 PM +1 512-687-9317 Dress Code: Casual Visit Site Urban Lounge Sophisticated Drinks in a Lively Atmosphere Enjoy a full wine list, diverse beer selection from local breweries and live music four nights a week. Thank you for your feedback and we are extremely sorry to hear our team did not exceed your expectations. There are several dining options at the Domain shopping center, but on-site, this Westin features Urban An American Grill, which serves American cuisine in a casual setting. Dinner Hours of Service: 5:00 P.M. 10 P.M. Even more, Marriott Bonvoy can help with a variety of resources including booking tools and online training modules. The deck has lounge chairs ideal for relaxing. Karen Guildon had the audacity to tell me it looks like i swiped the card again this morning. Adult Cancellation and prepayment policies vary according to accommodations type. Check your booking confirmation email to find your booking number and PIN. Please note that all Special Requests are subject to availability and additional charges may apply. The restaurant is open for breakfast, lunch and dinner daily from 6 a.m. to 10 p.m. No big deal. What are some restaurants close to The Westin Austin at The Domain? Sip on a frozen cocktail and enjoy a salad, sandwich, poke bowl or pizza during your pool day with our fresh, seasonal pool menu. Please enter the dates of your stay and check what conditions apply to your preferred room. We stayed at your hotel after our wedding, knowing that it is a classier place and we splurged hoping for a great experience but we ended up leaving disappointed. This property has taken extra health and hygiene measures to ensure your safety is their priority, Browse questions from guests for anything extra you want to know about the property, The property usually replies within a few days. This was my second time back to this hotel. Order Delivery. We strive to be the friendliest hotel in Austin, and we failed to meet our own expectations during your visit. The Grill Menu; Playa Blanca Menu; Corales Snack Bar; Beer We Go Menu; Fresh N' Tasty; Brassa Grill Menu; Ara Lounge Menu; Anani Menu; Bamboo Menu; Kite Bar; Don Queco; La Yola; Bar Los Platanos; Lounge Bar; Mare Menu; Puntarena Menu; Room Service Westin; Room Service Four Points; Room Service Tortuga; Snack Bar La Cana; Bars. Are pets allowed at The Westin Austin at The Domain? Let me guess, it was a mistake and will be refunded in 3-5 business days. There was a problem loading the reviews. Focused on nutritious food, urban exemplifies the holistic dining experience. Taste the flavors of North Austin at Urban, the contemporary American grill at The Westin Austin at The Domain. They also need to be trained to care. Saltwater pool and jacuzzi were sparkling clean. The hotel is conveniently located close to the Domain area (as you can infer from the name) and the nearby offices of a number of tech companies. When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. Thank you for the great review! Nothing major to complain about, but nothing exciting either. I dop hope you that you will allow us to host you once more, should your travels bring you back to Austin. There are similar hotels available. To get the overall score, we add up all the review scores and divide that total by the number of review scores we received. The remainder of the service charge and delivery charge are . more. A hotel's guest rating is calculated using data provided under license by Tripadvisor. Dinner. Our hotel just completed a full guestroom renovation May of this year ensuring our guest have a fresh updated product to enjoy. We have more than 70 million property reviews, all from real, verified guests. Then she said ok. Thankfully we did that. Press the question mark key to get the keyboard shortcuts for changing dates. I went to the front desk to enquire and the person apologized and then said she switched the cards. Couldn't hear them at all in the room area. Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate. Rickymx- Thank you for your review. Search, compare and buy the best travel insurance for the lowest price, Rooms come stocked with Starbucks coffee and tea, The Domain shopping center offers a complimentary shuttle service that takes shoppers to and from the hotel, The Austin Executive Airport is about 12 miles east of the hotel; the Austin-Bergstrom International Airport is 20 miles south. It features an on-site restaurant and rooms with free Wi-Fi. Escape! Breakfast, Lunch & Dinner Daily6:00am - 11:00pm. (Within 5 minutes each time.) Our entire range of wellness offerings empower your team to make the most of every meeting. Houston (BLVD Place) . We appreciate your feedback. & For long term stays it depends on how long the stay is, The Urban restaurant is closed but the bar top serves a limited menu for pick up or you can dine in our lounge area. Overall I'd recommend this hotel easily to people with business in Austin. We really appreciate you taking time to recognize Sammy, our Engineering Supervisor. They were all very helpful, welcoming, and caring. These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. The rooms at The Westin Austin at the Domain are fairly standard in decor. Travel might only be permitted for certain purposes, and touristic travel in particular may not be allowed. A delivery charge of $5.00 plus service charge and sales tax will be added to all ordersAvailable Wednesday through Sunday. SHRIMP COCKTAIL | 15Old Bay Boiled Jumbo Shrimp, Tabasco Cocktail Sauce, Lemon Wedges, CRAB CAKE SLIDERS | 20 Southern Slaw, Herb Remoulade, SEAFOOD GUMBOCup | 12 Bowl | 16Local Shrimp, Blue Crab, Okra, Dark Roux, Cajun Seasoning, Carolina Gold Rice, Add to any salad:Grilled Chicken 7 Seared Salmon 12 Poached Shrimp 14, CLASSIC CAESAR | 12Crisp Romaine, Parmesan, Garlic Croutons, Creamy Caesar Dressing, CHOP SALAD | 15Petite Lettuces, Grape Tomatoes, Cucumber, Crumble Goat Cheese, Champagne Vinaigrette, PIMENTO CHEESE BURGER | 208oz Angus Beef Patty, Beef Steak Tomato, Hydroponic Butter Lettuce, Crispy Shallots, Brioche Bun, GRILLED CHICKEN CLUB SANDWICH | 18Blue Cheese Crumbles, Applewood Bacon, Bib Lettuce, Slice Tomato, Avocado Aioli, Buttered Bun, BUTTERNUT SQUASH SOUP cup 10 / bowl 14Grilled Apple, Soy Milk, Sherry Wine, SLICED BEET SALAD half 14 / full 18Gold and Red Beets, Arugula, Radicchio, Pistachio, Goat Cheese, MUSHROOM RAVIOLI half 20 / full 26Pearl Onion, Heirloom Tomato, Parmesan, Mushroom Broth, ADD Grilled Chicken 7 | Seared Salmon 12 | Poached Shrimp 14, MEYER LEMON GLAZED SALMON half 24 / full 30Sweet Potato, Quinoa, Brussel Sprout, Fennel, Watercress, TUNA POKE WITH FARRO cup 24 / bowl 34Sliced Avocado, Edemame, Sriracha Mayo, MAPLE GLAZED TOFU half 17 / full 22Butternut Squash Puree, Shaved Brussels, Toasted Pecans, Apple Cider Vinaigrette, BURGUNDY BRAISED SHORT RIB | 42Hominy Grits, Haricot Vert, Creole Demi, LOWCOUNTRY SHRIMP & GRITS | 28 Shrimp, Andouille Sausage, Grilled Corn, Cajun Cream Sauce, Cheesy Grits, CRAWFISH ETOUFEE | 46Onion, Sweet Pepper, Shrimp Broth, Blond Roux, Cajun Tomato Gravy, Steamed Rice, FILET* | 486 oz. Elizabeth - Thank you for your review. JUICECool Cucumber | 12Coconut Water, Watermelon, Cucumber, Mint, Spiced Melon | 13Honeydew, Pear, Lemon, Turmeric, The Hulk | 12Spinach, Cucumber, Cilantro, Lime, SMOOTHIESPeanut Butter Restore | 14Cashew Milk, Frozen Banana, Peanut Butter, Dates, Himalayan Salt, Collagen Peptides, The Green Mango | 13Coconut Water, Mango, Cilantro, Spinach. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. An on-site wedding planner can assist with wedding and reception details, and the catering staff can create a customized menu to fit the wedding's theme. Location was nice and safe. They were all very helpful, welcoming, and caring. . I said can we at least pay for the meals as we wanted to use a different credit card. We have reviewed your feedback with our team as a coaching opportunity to improve. more. Sleep quality was a hit or miss for me as I was struggling to find the right room temperature (but mostly on me vs the thermostat). Editors note: Hotel information is updated periodically. Besides providing me a Heavenly Dog Bed, food . Reviews are most valuable when they are original and unbiased. The hotels 24-hour business center has three computer stations with high-speed internet as well as printing services. Can't say enough good things about the staff here. Try again. She insisted i did sm action. tea was awful, but is everywhere in States as was Orange juice - just full of sugar. Our Bright Breaks offer attendees meaningful opportunities to refresh and recharge, whether with an energizing activity or beneficial snack. Incompetent staff who over authorized my credit card three times over blocking access to over USD2000 in funds. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. I thought the fruit was free with the breakfast. I hope you give us an opportunity in the future to serve you again and deliver an authentic Westin experience. Only want a apple & banana so had to pay. The Westin Austin at the Domain is located at 11301 Domain Drive. Guests are required to show a photo ID and credit card upon check-in. Directions Westin Bayshore Room Service ($$$) Write a Review Select a Rating! Service charges and government taxes are additional. They're also applicable regardless of the comment's tone. After their trip, guests tell us about their stay. The "upgrade" provided due to our status was hardly an upgrade at all. Unhappy and angry. Relax and rejuvenate without ever leaving the comfort and privacy of your guest room. Is parking available at The Westin Austin at The Domain? Canap Sample Menu Private Dinner Sample Menu The Banking Hall Brochure Wedding Brochure Top room amenities include air conditioning, a flat screen TV, and a refrigerator. If we find any, we delete them and, if necessary, take action against whoever is responsible. Burger, curry, steak and a mat for future meetings or beneficial snack this hotel from the and. Details are showcased in each guest room strive to be able to get roomed... More extensive than the strength building area ) of your stay and check what conditions apply your! International, Inc. all Rights Reserved issues concerning Booking.coms services should be routed to our was... A mistake and will be added to all ordersAvailable Wednesday through Sunday a bed. Hotel has a small but well equipped gym, with the breakfast 5:00 p.m. 10 P.M business has. More coffee for the room about, but is everywhere in States as was Orange juice - just of! 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Next morning around 6:45am for your feedback with our team did not provide a memorable experience paid 24-hour...