The resort was maybe 30% full so we nearly had it all to ourselves! Hyatt has long been a leader in customer-first policies around coronavirus. To learn more about on-property COVID-19 testing options and the Travel Delay Rate, guests may contact the Hyatt Global Contact Center at 800-323-7249 or their hotel directly. The Amex Platinum comes with access to a premium concierge service that can help you with everything from booking hard-to-get reservations to finding destination guides to help you plan out your next getaway. Plus Ups are excluded. Hyatt Zilara Rose Hall: Clean, friendly and beautiful - See 6,640 traveler reviews, 4,888 candid photos, and great deals for Hyatt Zilara Rose Hall at Tripadvisor. Great snorkeling on both sides. American Express has expanded The Centurion Network to include 40+ Centurion Lounge and Studio locations worldwide. The hotel will provide each guest a rapid test (if you stay at least 3 nights) for free. See what a point or mile is worth with our appraisals of a loyalty programs currency, based on redemption values. Best card for premium perks while traveling, Capital One Venture X Rewards Credit Card, The Business Platinum Card from American Express, Ritz-Carlton is coming to Italy, Hyatt opens in San Miguel de Allende and other hotel news you missed. Grand Fiesta Americana Coral Beach Cancun All Inclusive, Fiesta Americana Condesa Cancun All Inclusive. In addition, Hyatt hotels in Mexico, Central America, the Caribbean and South America are extending a Travel Delay Rate to guests who cannot complete their travel due to test-related reasons, representing up to a 50% savings on standard rates (excluding Hyatt Ziva and Hyatt Zilara properties) and up to a 30% discount on food and beverage (excluding alcohol). The rooms are nice, comfortable and roomy. Burnaby, Canada . The move comes on the same day that showing proof of a negative COVID-19 test becomes mandatory for international arrivals in the United States, per a new mandate issued by the U.S. Centers for Disease Control and Prevention (CDC). This was their response (see last paragraph): Kindly be informed that the extension for testing will be in effect as long as the requirement for testing is in place to reenter the United States. More Date of stay: March 2021 See all 12,286 reviews Nearby Hotels All Inclusive Turquoize at Hyatt Ziva Cancun View Hotel 16 reviews Review collected in partnership with Hyatt Hotels. Turquoise water so clear you can see everything. Please view our advertising policy page for more information. All you can do. If you find discrepancies with your credit score or information from your credit report, please contact TransUnion directly. The credit card offers that appear on the website are from credit card companies from which ThePointsGuy.com receives compensation. Even though I can't answer as to the specific risk level at (ta && ta.queueForLoad ? Here is a list of our partners. For more details regarding the CDCs latest order, please visit cdc.gov/coronavirus. Do Not Sell or Share My Personal Information. Japan started to re-restrict arrivals from China in early 2023 when China suddenly moved from strict covid restrictions to having none. Hyatt Hotels Corporation, headquartered in Chicago, is a leading global hospitality company offering 20 premier brands. Well be back in November!! Hyatt offers a $29 quarantine (we thought that was the daily rate, but it's insurance (apparently.. - you stay for free if you purchase). The hottest hotel amenity is a nasal swab, cutting elite qualification thresholds in half. We are leading with safety first and wellbeing always with creative, innovative solutions and look forward to expanding testing options to more Hyatt guests and hotels across the Americas and globally in the near future., Safety First: Complimentary On-Property COVID-19 Testing. >> Next: These U.S. and International Airports Have COVID-19 Testing Facilities, AFAR participates in affiliate marketing programs, which means we may earn a commission if you purchase an item featured on our site. 2023 AFAR Media, Michelle Baran is the senior travel news editor at AFAR where she oversees breaking news, travel intel, pandemic coverage, airline, cruise, and consumer travel news. When evaluating offers, please review the financial institutions Terms and Conditions. The CDCs complete guidelines for international travel are as follows: In accordance with CDC guidance, Hyatt is offering rapid antigen or PCR testing options to gueststhere is a minimum length of stay requirement to receive the complimentary tests, which varies by property. However, Hyatt has just become the first major chain to launch on-site COVID-19 testing across all its resorts its Latin America. Andaz Mayakoba Resort Riviera Maya, Mexico All of that information is presented https://www.playaresorts.com/covid-19-updates?_ga=2.164092927.1912697195.1643486515-1487578554.1643486515. Thelma Chagra, Atencin al husped/Recepcin at Hyatt Ziva Cancun, responded to this review. Food was good.I never stay at an all inclusive for spectacular food but here, it is good. The Company's subsidiaries develop, own, lease, operate, manage, franchise, license or provide services to hotels, resorts, branded residences, and vacation ownership properties, including under the Park Hyatt, Miraval, Grand Hyatt, Alila, Andaz, The Unbound Collection by Hyatt, Destination, Hyatt Regency, Hyatt, Hyatt Ziva, Hyatt Zilara, Thompson Hotels, Hyatt Centric, Caption by Hyatt, Joie de Vivre, Hyatt House, Hyatt Place, tommie, UrCove, and Hyatt Residence Club brand names, and operates the World of Hyatt loyalty program that provides distinct benefits and exclusive experiences to its valued members. Discard the negative views as they sound silly especially during a pandemic when you are fortunate to be able to travel. The beach is amazing. Dear stpbrk,Thank you for taking the time to share with us a 5-bubbles review, we highly appreciate the confidence you have deposited in choosing Hyatt Ziva Cancun All-Inclusive Resort to spend the best leisure time in Cancun; your first-hand experience really helps other travelers.On the other hand, we are delighted to know the level of service you received from the team members was consistently world class and exceeded all your expectations; we are proud to have professional, hardworking and service oriented team members who take their job extremely seriously and truly love what they do. Avoid those who are at increased risk for severe illness from COVID-19 for 14 days, whether you get tested or not. Discard the negative views as they. You will get a sheet of paper with instructions on scheduling. Hardly anyone is on the Caribe side so USE IT. We stayed in the Turquoise Tower on the 9th floor.what a view! Hotels near National Reef Park of Puerto Morelos, Hotels near Jardin Botanico Dr. Alfredo Barrera Marin, Hotels near Parroquia Catolica de San Jose. A stay at Hyatt's Andaz Mayakoba resort now comes with free COVID testing. At check in, we were offered an "insurance" deal for around $38 USD per person. Hyatt Ziva just messaged me back about my inquiry of PCR testing costs. For a kid-free experience I highly recommend it. There are even more places your Platinum Card can get you complimentary entry and exclusive perks. This is the version of our website addressed to speakers of English in the United States. That said, please trust Jorge, Fernando, David, Paulina, Freddy and Barusch will be recognized and cheered for the outstanding Service from the Heart they are providing every day.On behalf of all Hyatt Ziva Cancun associates and myself, we genuinely hope to have the opportunity of welcome you and your family members back again soon.Sincerely, with a Service from the Heart.Thelma C,Guest Relations, This is the version of our website addressed to speakers of English in the United States. Thompson Playa del Carmen Beach House, Mexico Review of Hyatt Ziva Cap Cana Reviewed October 3, 2021 via mobile The resort itself was beautiful. How Much Are Travel Points and Miles Worth in 2023? It's important to note that this only applies to properties designated as resorts. Super expansive beach with clean sand - Caribe side. Hyatt Regency Aruba Resort Spa and Casino, Hyatt Zilara Cap Cana, Dominican Republic, Andaz Costa Rica Resort at Peninsula Papagayo, Thompson Playa del Carmen Beach House, Mexico, Thompson Playa del Carmen Main House, Mexico, The Cape, a Thompson Hotel, Cabo San Lucas, Mexico, Andaz Mayakoba Resort Riviera Maya, Mexico, Thompson Zihuatanejo, a Beach Resort, Mexico. All, included in your room rate. There are some exclusions, such as the Hyatt Ziva and Hyatt Zilara properties, both of which are all-inclusive resorts. The staff is amazing. Free covid rapid test before your departure. Viral tests look for a current infection with SARS-CoV-2, the virus that causes COVID-19, by testing specimens from your nose or mouth. Many hotels have rolled out improved cancellation policies in light of the pandemic, and Hyatt is no exception: Hyatt allowed most reservations booked on July 1, 2020, or beyond for arrival dates through July 31, 2021, to be canceled at no charge up to 24 hours before your scheduled arrival. Never met a more attentive staff. But if you do, you will earn World of Hyatt points and tier-qualifying nights as per usual. Get more smart money moves straight to your inbox. For just $29 plus tax, per person, per stay, and paid at the time of arrival, Playas Extended Stay Protection provides peace of mind that in the unlikely event of a positive COVID-19 test result, quarantine accommodations will be provided at no additional cost for up to 14 days. Resort fees will also be waived. A stay at a Hyatt Place in Honduras or a Hyatt Centric in El Salvador wont qualify you for the complimentary COVID test. Turquoise water so clear you can see everything. If you enrolled for the Bonus Journeys promotion, that means extra points and double elite nights for eligible stays through Feb. 28. It is all-inclusive but you will constantly be pushed for overly expensive up-sells: $79 lobster tail with your dinner, $200 massage, $150/nt for a swim up room. Have you researched what Hyatt's policy is if you should test positive and thus not be permitted to leave Mexico (if applicable)? And while our site doesnt feature every company or financial product available on the market, were proud that the guidance we offer, the information we provide and the tools we create are objective, independent, straightforward and free. Our new complimentary COVID-19 testing and Travel Delay Rate provide travelers with added confidence, peace of mind and convenience when staying at or considering travel to Hyatt properties in Latin America, said Mark Vondrasek, Chief Commercial Officer, Hyatt. Opinions expressed here are the authors alone, not those of any bank, credit card issuer, airline or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities. Departure Tax: Do I have to pay to leave Cancun? There are a lot of options but the food was very mediocre. Between that promotion, a cobranded Hyatt credit card and Hyatt cutting elite qualification thresholds in half, you could end up with top-tier Globalist status after your quarantine. If not, you might want to check into these things a bit further. Hyatt Regency Paris Charles de Gaulle Exits Hyatt System On March 31, 2023, Hilton Go Employee And Friends & Family Rate Plans. Hyatt also led in terms of health and social distancing practices (for example, it was one of the first to establish a clear face-mask policy). Airlines are required to confirm the negative test result for all passengers before they board and must deny boarding to those passengers who choose not to take a test. This news makes Hyatt the first major hotel company to offer widespread complimentary, on-site COVID-19 testing an option for its guests. more. Hyatt Ziva Cap Cana, Dominican Republic Once you have booked a stay for 3 nights or more the resort does provide on property complimentary antigen testing. Get $200 back in statement credits each year on prepaid Fine Hotels + Resorts or The Hotel Collection bookings, which requires a minimum two-night stay, through American Express Travel when you pay with your Platinum Card. For a kid-free experience I highly recommend it. This information may be different than what you see when you visit a financial institution, service provider or specific products site. Most of the staff was friendly. Hyatts multi-layered Global Care & Cleanliness Commitment further enhances its operational guidance and resources around colleague and guest safety and peace of mind. This offer is not valid Hyatt Ziva and Hyatt Zilara properties. BEST FAMILY VACATION EVER at the Hyatt Ziva Cancun! I have now been in Mexico for close to a month, and I would say that it is about to best place to catch Covid-19 if you already havent had one, based on visitors from the North that appear to have mask allergy and never-ending beach parties. Hyatt Offers Free COVID Tests at Some International Resorts Due to New Requirements With new requirements for those entering the U.S., Hyatt is stepping up their on-property offerings. Here is a list of our partners and here's how we make money. We may receive compensation when you click on links to those products. The Company's subsidiaries develop, own, lease, operate, manage, franchise, license or provide services to hotels, resorts, branded residences, and vacation ownership properties, including under the Park Hyatt, Miraval, Grand Hyatt, Alila, Andaz, The Unbound Collection by Hyatt, Destination, Hyatt Regency, Hyatt, Hyatt Ziva, Hyatt Zilara, Thompson Hotels, Hyatt Centric, Caption by Hyatt, Joie de Vivre, Hyatt House, Hyatt Place, tommie, UrCove, and Hyatt Residence Club brand names, and operates the World of Hyatt loyalty program that provides distinct benefits and exclusive experiences to its valued members. Here are the best cards for making your trip more comfortable. Guidelines and services vary by destination. Hyatt Hotels Corporation, a global portfolio of more than 950 hotels and resorts, including some of our favorite hotel brands such as Andaz, Thompson Hotels, and boutique Joie de Vivre and Unbound Collection properties, has announced that its resorts in Latin America and the Caribbean will offer complimentary on-site COVID-19 testing through May 31, 2021, for guests traveling to the United States. Offers subject to availability and void where prohibited by law. As of September 30, 2020, the Company's portfolio included more than 950 hotel, all-inclusive, and wellness resort properties in 67 countries across six continents. Do not travel until you are no longer considered a transmission riskthis includes your return trip home. Hilton Honors Gold Fast Track Four Nights Within 90 Days (Status Valid Through Early 2025), American Airlines Buy AAdvantage Miles Up To 45% Off Sale Through March 3, 2023, Airfare of the Day -QSuites- QATAR AIRWAYS Jakarta to New York from $2,737, Marriott Worldwide 20% Off Escapes For Stays Through April 2, 2023, Review: Ambaar Club Fortaleza Airport, Brazil (Priority Pass Lounge), Airfare of the Day -Business Class- SRILANKAN Tokyo to Paris from $2,346, Hong Kong Has Finally Scrapped Mask Mandate. Results arrived the next day via email in both English and Spanish. For a kid-free experience I highly recommend it. All financial products, shopping products and services are presented without warranty. On-site COVID-19 antigen tests are complimentary at our Dominican Republic resorts with no minimum stay requirements, and on-site COVID . The best way to ensure a swell cancellation policy is to hold Hyatt elite status, as most reservations confirmed or changed by an Explorist, Globalist or Lifetime Globalist can be canceled up to 24 hours before the hotel or resort check-in time, as long as the hotels cancellation period is not more than 48 hours prior to check-in. Insight/Feedback on Monkeyland and Other Animal Attractions? 1-8 of 8 replies Sorted by. Both are great; one is truly spectacular. all in all I would say if you are looking for a good place to vacation this (Puerto Vallarta) should be one of your choices. Pre-qualified offers are not binding. Hyatt offers a $29 quarantine (we thought that was the daily rate, but it's insurance (apparently.. - you stay for free if you purchase). It's great to see that, unlike some hotels, Hyatt is offering on-site testing for free. Will review Hyatt on their page (B-, taking 2 years of bleeding out). The benefit was officially available between now and May 31, 2021, and is good for up to two registered guests per room. Room service menu is expansive too. This place is worth the trip as it it a great sanity break that doesn't put your health at risk. Guests can visit hyatt.com/covid-19 for a list of participating resorts. For more information, please visit www.hyatt.com. Turquoise water so clear you can see everything. At the pool - Jorge, Franando and others make sure your cup is never empty. Read more. Travel during Covid was made easy thanks to the Hyatt Ziva. Hyatt Ziva Cancun, Mexico. This response is the subjective opinion of the management representative and not of TripAdvisor LLC. Double check your plans versus the participating properties list. To learn more about on-property COVID-19 testing options and the Travel Delay Rate, guests may contact the Hyatt Global Contact Center at 800-323-7249 or their hotel directly. However, some smaller hotel brands (or individual hotels under a larger brand) had already begun offering either COVID-19 tests or other support should you test positive, as competition for American tourism dollars is fierce. This is valid for up to two registered guests per guestroom per stay at 19 participating resorts in Mexico, Costa Rica, the Caribbean, and South America. Cabo is next! Alternatively, you may use, Hyatt Ziva Riviera Cancun Questions & Answers. We have stayed in several hotels in Cancun - Hyatt Ziva is consistently better. Guest may be required to establish test results and show proof of travel plans. Large 1-1/2 bathroom suite with food and drinks downstairs daily is the way to go if you can afford it - Penthouse is the only better room!It doesnt give you access to Turquoise pool but its to sleepy and cold anyway - although access to it should be included when you book this room without kids in my opinion. So at least if your 2021 entails additional, unanticipated "vacation," youll get the benefit of progressing toward World of Hyatt elite status for the next year. Baran joined AFAR in August 2018 after an 11-year run as a senior editor and reporter at leading travel industry newspaper, Hyatt Regency Aruba Resort Spa and Casino, Hyatt Zilara Cap Cana, Dominican Republic, Andaz Costa Rica Resort at Peninsula Papagayo, Thompson Playa del Carmen Beach House, Mexico, Thompson Playa del Carmen Main House, Mexico, The Cape, a Thompson Hotel, Cabo San Lucas, Mexico, Andaz Mayakoba Resort Riviera Maya, Mexico, Thompson Zihuatanejo, a Beach Resort, Mexico, complete guidelines for international travel, These U.S. and International Airports Have COVID-19 Testing Facilities, Low-Cost Carrier Norse Atlantic Adds London Routes From 4 U.S. Cities, Europe Pushes Back ETIAS Entry System Until 2024, An Epic Trip and Food Fans Delight Along This Dreamy European River, Discover Insider Wineries, Stunning National Parks, and More of This Destinations Delights, Bask in Family-Friendly Fun in the Heart of This Island Destination, Damon Dominique Believes Youre Already a Global Citizen, Stay Here Next: The Muir Hotel in Halifax, Nova Scotia, Stay Here Next: The Alpina Gstaad in Switzerland. Sally. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. If the answer to those three questions are yes, yes and yes, then have a fabulous vacation. It was a very easy process. TPG values it at $1,600. Sorry for taking so long, the insurance was up to $67.00. Jorian Weiner These special offers serve as an extension ofHyatts Global Care & Cleanliness Commitment,which enhances operational practicesat Hyatt hotelsduring the COVID-19 pandemic and beyond, with guest and colleague wellbeing as a top priority. Sign up and well send you Nerdy articles about the money topics that matter most to you along with other ways to help you get more from your money. Best All Adult Singles All Inclusive Resorts in Cancun? Hyatt Offers More Seamless Travel Experience with Complimentary COVID-19 Testing for Guests at Latin America Resorts Traveling to the U.S. New on-property COVID-19 tests and special Travel Delay Rate offer peace of mind and convenience for travelers visiting Hyatt hotels in Mexico, Costa Rica, the Caribbean and South America. Following the Centers for Disease Control and Preventions (CDC) expanded requirements for a negative COVID-19 test to all air passengers entering the United States within the three days before their flight to the U.S. departs, all 19 Hyatt resorts in Mexico, Costa Rica, the Caribbean and South America have arranged for a complimentary COVID-19 test for up to two registered guests per guestroom per stay through May 31, 2021, for guests traveling to the U.S. Complimentary rapid antigen or RT-PCR testing options (both approved testing per CDC guidelines) and minimum length of stay requirements vary by property. Guests can visithyatt.com/covid-19for a list of participating resorts. Guests may purchase additional on-property tests for a fee, which varies per property. Dear JaneKR37,Thank you for taking the time to share with us a 5-bubbles review, we highly appreciate the confidence you have deposited in choosing Hyatt Ziva Cancun All-Inclusive Resort to spend the best leisure time in Cancun; your first-hand experience really helps other travelers.On the other hand, we are delighted to know the level of service you received from the team members was consistently world class and exceeded all your expectations; we are proud to have professional, hardworking and service oriented team members who are continuously providing the highest level of hospitality to every guest. At check in the policy costs $30 small price for peace of mind,at our arrival in December 2021 they had a 100% record of no covid cases at the property so they must be doing something right. Hyatt is now offering on-site COVID-19 testing at all 19 Hyatt resorts in Latin America. This topic has been closed to new posts due to inactivity. Thompson Playa del Carmen Main House, Mexico The current welcome offer on this card is quite lucrative. Lead Assigning Editor | NerdWallet, the Portland Diamond Project, NBC Sports. Servers that bring drinks and food. The company came in No. If anyone on our team wouldnt recommend it to a friend or a family member, we wouldnt recommend it on The Points Guy either. If you must travel right now, then domestic might be the way to go. Many or all of the products featured here are from our partners who compensate us. Kind regards, Leonie Jackson Executive Administrative Assistant Hyatt Zilara & Ziva Rose Hall over a year ago shaynader 2 Votes If you are staying more than 3 nights you get a complimentary antigen/lateral flow test. So how do we make money? 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Now and may 31, 2023, Hilton Go Employee and Friends & Family Rate plans testing option... Floor.What a view on March 31, 2023, Hilton Go Employee and Friends & Family Rate plans COVID-19. 14 days, whether you get tested or not this card is lucrative. Questions are yes, then domestic might be the way to Go to Go cup never... Its resorts its Latin America Hyatt is now offering on-site COVID-19 testing across all its resorts its Latin America may! To this review a bit further Terms and Conditions company offering 20 premier brands participating resorts you will get sheet..., headquartered in Chicago, is a leading global hospitality company offering premier. Anyone is on the website are from credit card companies from which ThePointsGuy.com receives compensation credit score or information your! Fortunate to be able to travel benefit was officially available between now may! Trip home stays through Feb. 28 however, Hyatt has long been a leader customer-first!